An interactive demonstration of field alert flows and quick actions. Explore inbox feeds, priority cards, and slide-out dashboard quick-views.
Alerts & Actions Laboratory
Monitor critical notifications, categorize issues into panel columns, or view alerts from a top-bar drawer.
Parts Arrived — PO-3289 (Filter Kit)
6 min ago
Filter kit for WO-8820 has been received at the Northside warehouse and is ready for technician pickup. Job can be scheduled for tomorrow.
PO-3289
Late Cancellation — WO-8811
8 min ago
Customer Sandra Ortiz cancelled a 2-hour window appointment 45 minutes before start. Technician Tom Reyes is already en route.
Customer: Sandra Ortiz
Emergency Job Request — Riverside Medical
11 min ago
Boiler failure reported at Riverside Medical Center. Patient-area heating is down. Requires immediate dispatch of a certified boiler technician.
Customer: Riverside Medical Center
Job Completed — WO-8761
14 min ago
Elena Marsh marked WO-8761 complete at Harborview Condos. Invoice is ready for review. Customer satisfaction survey sent automatically.
WO-8761
Customer Complaint Filed — WO-8754
19 min ago
Charles Nguyen submitted a 1-star review citing technician rudeness and incomplete repair. Requires supervisor review before invoice is processed.
Customer: Charles Nguyen
Estimate Approved — WO-8849
22 min ago
Client at Pinnacle Business Park approved the $1,840 repair estimate. Work order can be scheduled at the customer's earliest convenience.
WO-8849
Tech No-Show — WO-8797
27 min ago
Marcus Webb was scheduled at Lakeview Apartments (Unit 4B) at 1:00 PM. Customer has called twice. No check-in recorded and phone goes to voicemail.
Tech: Marcus Webb
Parts Delay — PO-3301 (Compressor)
34 min ago
Supplier confirmed 3-day delay on compressor unit for WO-8830 and WO-8835. Both jobs are at risk of missing their committed completion dates.
PO-3301
New Customer Account Created
38 min ago
Westfield Property Management (14 locations) was added by Sales Rep Kevin Lam. Initial service agreement pending final signature.
Customer: Westfield Property Mgmt
Schedule Conflict Detected — Tomorrow AM
52 min ago
Diana Cruz is double-booked at 9:00 AM tomorrow: WO-8861 (Sunrise Tower) and WO-8864 (Metro Storage). One must be reassigned before EOD.
Tech: Diana Cruz
Scheduled System Maintenance Tonight
55 min ago
The dispatch portal will be offline for database maintenance from 11:00 PM to 1:00 AM. Dispatch operations should be wrapped up before then.
Dispatch Portal
Overtime Threshold Approaching — Ray Dominguez
1 hr 11 min ago
Ray Dominguez has logged 37.5 hours this week with 2 jobs remaining today. Completing both will push him to approximately 41 hours — pending manager approval.
Tech: Ray Dominguez
Monthly Performance Report Ready
1 hr 28 min ago
The February technician performance report is available in the Reports module. Highlights: 94% first-time fix rate, 4.7/5 avg customer rating.
Reports Module
Afternoon Shift Change — 3:00 PM
1 hr 45 min ago
Morning shift (8 techs) ends at 3:00 PM. Afternoon supervisor is Priya Shankar. 4 open WOs need re-confirmation with the incoming shift team.
Tech: Priya Shankar
Variant1_NotificationFeed.tsx (Widget Implementation)
import { useState } from "react";
import {
Paper,
Group,
Stack,
Text,
Badge,
ScrollArea,
ActionIcon,
Tabs,
Tooltip,
Title,
Button,
Box,
UnstyledButton,
} from "@mantine/core";
import {
HiBell,
HiExclamationTriangle,
HiInformationCircle,
HiCheck,
HiXMark,
} from "react-icons/hi2";
import type { AlertItem, AlertSeverity } from "./types";
import { sampleAlerts, SEVERITY_COLORS, ACTION_LABELS } from "./sampleData";
// ── CSS keyframe injection (once, via a style tag approach) ────────────────
const PULSE_STYLE = `
@keyframes alertPulse {
0% { opacity: 1; }
50% { opacity: 0.35; }
100% { opacity: 1; }
}
.alert-pulse-border {
animation: alertPulse 1.6s ease-in-out infinite;
}
`;
function injectPulseStyles() {
if (typeof document !== "undefined" && !document.getElementById("alert-pulse-css")) {
const el = document.createElement("style");
el.id = "alert-pulse-css";
el.textContent = PULSE_STYLE;
document.head.appendChild(el);
}
}
injectPulseStyles();
// ── Helpers ────────────────────────────────────────────────────────────────
function relativeTime(iso: string): string {
const diffMs = new Date("2026-03-27T14:00:00").getTime() - new Date(iso).getTime();
const mins = Math.round(diffMs / 60000);
if (mins < 1) return "just now";
if (mins < 60) return `${mins} min ago`;
const hrs = Math.floor(mins / 60);
const rem = mins % 60;
if (rem === 0) return `${hrs} hr ago`;
return `${hrs} hr ${rem} min ago`;
}
function SeverityIcon({ severity, size = 18 }: { severity: AlertSeverity; size?: number }) {
const color = SEVERITY_COLORS[severity];
if (severity === "critical") return <HiBell size={size} color={color} />;
if (severity === "warning") return <HiExclamationTriangle size={size} color={color} />;
return <HiInformationCircle size={size} color={color} />;
}
// ── Feed item ──────────────────────────────────────────────────────────────
function FeedItem({
alert,
onMarkRead,
onDismiss,
}: {
alert: AlertItem;
onMarkRead: (id: string) => void;
onDismiss: (id: string) => void;
}) {
const borderColor = SEVERITY_COLORS[alert.severity];
const isCritical = alert.severity === "critical";
return (
<UnstyledButton
style={{ width: "100%", cursor: "default" }}
onClick={() => !alert.isRead && onMarkRead(alert.id)}
>
<Box
style={{
display: "flex",
gap: 10,
padding: "10px 12px",
borderRadius: 8,
background: alert.isRead ? "transparent" : "rgba(34,139,230,0.04)",
borderLeft: `3px solid ${borderColor}`,
position: "relative",
transition: "background 0.15s",
}}
>
{/* Pulsing overlay for critical items */}
{isCritical && (
<span
className="alert-pulse-border"
style={{
position: "absolute",
inset: 0,
borderRadius: 8,
borderLeft: `3px solid ${borderColor}`,
pointerEvents: "none",
}}
/>
)}
{/* Severity icon */}
<Box style={{ flexShrink: 0, paddingTop: 2 }}>
<SeverityIcon severity={alert.severity} />
</Box>
{/* Content */}
<Stack gap={2} style={{ flex: 1, minWidth: 0 }}>
<Group justify="space-between" align="flex-start" gap={6} wrap="nowrap">
<Text size="sm" fw={alert.isRead ? 400 : 600} lineClamp={1} style={{ flex: 1 }}>
{alert.title}
</Text>
<Text size="xs" c="dimmed" style={{ flexShrink: 0, whiteSpace: "nowrap" }}>
{relativeTime(alert.timestamp)}
</Text>
</Group>
<Text size="xs" c="dimmed" lineClamp={2}>
{alert.description}
</Text>
<Group justify="space-between" align="center" mt={4}>
<Text size="xs" c="blue.6" fw={500}>
{alert.relatedEntity}
</Text>
<Group gap={4}>
<Tooltip label={ACTION_LABELS[alert.actionRequired]} withArrow position="top">
<Badge
size="xs"
variant="light"
color={
alert.severity === "critical"
? "red"
: alert.severity === "warning"
? "yellow"
: "blue"
}
radius="sm"
style={{ cursor: "pointer" }}
>
{ACTION_LABELS[alert.actionRequired]}
</Badge>
</Tooltip>
<Tooltip label="Dismiss" withArrow position="top">
<ActionIcon
size="xs"
variant="subtle"
color="gray"
onClick={(e) => {
e.stopPropagation();
onDismiss(alert.id);
}}
>
<HiXMark size={12} />
</ActionIcon>
</Tooltip>
</Group>
</Group>
</Stack>
</Box>
</UnstyledButton>
);
}
// ── Main component ─────────────────────────────────────────────────────────
export function Variant1_NotificationFeed() {
const [alerts, setAlerts] = useState<AlertItem[]>(sampleAlerts);
const [activeTab, setActiveTab] = useState<string | null>("all");
const unreadCount = alerts.filter((a) => !a.isRead && !a.isSnoozed).length;
const criticalCount = alerts.filter((a) => a.severity === "critical" && !a.isSnoozed).length;
const markRead = (id: string) => {
setAlerts((prev) => prev.map((a) => (a.id === id ? { ...a, isRead: true } : a)));
};
const dismiss = (id: string) => {
setAlerts((prev) => prev.map((a) => (a.id === id ? { ...a, isSnoozed: true } : a)));
};
const markAllRead = () => {
setAlerts((prev) => prev.map((a) => ({ ...a, isRead: true })));
};
const visible = alerts
.filter((a) => !a.isSnoozed)
.filter((a) => {
if (activeTab === "critical") return a.severity === "critical";
if (activeTab === "unread") return !a.isRead;
return true;
})
// newest first
.sort((a, b) => new Date(b.timestamp).getTime() - new Date(a.timestamp).getTime());
return (
<Paper withBorder shadow="sm" radius="md" p="md" style={{ width: "100%" }}>
{/* Header */}
<Group justify="space-between" align="center" mb="xs">
<Group gap="xs" align="center">
<Title order={5} style={{ letterSpacing: -0.3 }}>
Alerts
</Title>
{unreadCount > 0 && (
<Badge color="red" size="sm" variant="filled" radius="xl">
{unreadCount}
</Badge>
)}
</Group>
<Button
size="xs"
variant="subtle"
color="gray"
leftSection={<HiCheck size={13} />}
onClick={markAllRead}
disabled={unreadCount === 0}
>
Mark all read
</Button>
</Group>
{/* Filter tabs */}
<Tabs value={activeTab} onChange={setActiveTab} mb="sm">
<Tabs.List>
<Tabs.Tab value="all">All ({alerts.filter((a) => !a.isSnoozed).length})</Tabs.Tab>
<Tabs.Tab
value="critical"
color="red"
leftSection={<HiBell size={13} color={criticalCount > 0 ? "#fa5252" : undefined} />}
>
Critical ({criticalCount})
</Tabs.Tab>
<Tabs.Tab value="unread">Unread ({unreadCount})</Tabs.Tab>
</Tabs.List>
</Tabs>
{/* Feed */}
<ScrollArea style={{ maxHeight: 460 }} scrollbarSize={6} offsetScrollbars>
<Stack gap={4}>
{visible.length === 0 ? (
<Text size="sm" c="dimmed" ta="center" py="xl">
No alerts to show.
</Text>
) : (
visible.map((alert) => (
<FeedItem key={alert.id} alert={alert} onMarkRead={markRead} onDismiss={dismiss} />
))
)}
</Stack>
</ScrollArea>
</Paper>
);
}